Senior Credit Controller

15-Month Fixed-Term Contract (Potential to Extend)
£33,000 | Hybrid Working (2 Days Office / 3 Days Home) | City Centre Location

An exciting opportunity has arisen for an experienced Senior Credit Controller to join the finance function of a well-established organisation. This is a 15-month fixed-term contract with the possibility of extension.

This position plays a key role in ensuring effective management of the sales ledger, reducing aged debt, and supporting healthy cash flow through proactive credit control. You'll be responsible for managing a portfolio of customer accounts, building strong working relationships with stakeholders, and resolving account queries efficiently.

This role would suit someone with a solid background in credit control who enjoys working in a fast-paced environment and takes pride in delivering a high level of accuracy and customer service.

Key Responsibilities

• Take ownership of the sales ledger, ensuring customer accounts are maintained accurately.
• Proactively manage outstanding debt, following up on overdue balances in a timely and professional manner.
• Record all customer contact, payment arrangements and account activity accurately.
• Allocate incoming payments and ensure receipts are posted correctly.
• Process sales invoices, credit notes and account adjustments where required.
• Investigate and resolve billing queries, liaising with both customers and internal departments.
• Carry out regular reconciliations of customer accounts to ensure balances remain accurate.
• Prepare aged debt reports and provide regular updates on collection activity.
• Contribute to debtor review meetings, providing insight into outstanding accounts and recovery plans.
• Build effective relationships across the business to help resolve invoicing and payment issues.
• Provide support with month-end finance activities as required.

About You

You'll be an experienced Credit Controller with a strong understanding of sales ledger management and debt recovery. You'll be confident communicating with customers at all levels, able to resolve issues diplomatically, and comfortable working with high volumes of transactions while maintaining excellent attention to detail.

Experience Required

• Experience of working within a busy Credit Control position, ideally in a senior or standalone capacity
• Proven background working within a busy, high-volume accounts receivable or sales ledger environment.
• Experience using finance or ERP systems.
• Confident processing invoices, credit notes, cash allocations and customer payments.
• Strong knowledge of credit control procedures and effective debt collection techniques.

Skills & Competencies

• Excellent organisational skills with the ability to manage competing priorities.
• High level of accuracy and attention to detail.
• Strong communication and negotiation skills.
• Confident user of Microsoft Excel and finance systems.
• Professional approach when handling sensitive payment discussions.
• Ability to build positive working relationships with both customers and colleagues.

Desirable Experience

• Previous experience within an Accounts Receivable function.
• Background working within a commercial or customer-focused organisation.
• Experience dealing with complex customer accounts or challenging stakeholders.
• Exposure to mentoring or supporting less experienced members of a finance team.

What's on Offer

• 15-month fixed-term contract with the potential for extension.
• Salary of £33,000
• Hybrid working pattern (2 days in the office, 3 days from home).
• 25 days holiday
• Contributory pension
• Modern city centre offices with excellent transport links.
• Opportunity to join a supportive finance team within a well-established organisation.