Accounts Assistant

Temporary Customer Service Assistant | Chester | £12.50 - £13.50 per hour

We are seeking a Temporary Operations Administrator to join a growing business in Chester to support the Operations team during an exciting and busy period. This is a full time, short term position, with the opportunity to start as soon as possible.

Responsibilities

• Process and manage product returns, including all related paperwork and system updates
• Coordinate with internal teams (e.g. tech support, customer service, finance) to ensure smooth return workflows
• Maintain accurate records of returned items and support ongoing reporting or analysis
• Communicate with customers or clients regarding return updates and next steps
• Contribute to process improvements across returns and operational workflows
• Ensure all tasks are completed in line with company procedures and deadlines
• Provide ad hoc administrative support to the wider operations team

About you

• A strong communicator with a calm, empathetic approach
• Organised and able to juggle multiple tasks and conversations
• Confident using CRM systems and learning new tools
• Detail-oriented, reliable, and solutions-focused
• A team player who takes ownership and delivers great service

Benefits

• Immediate start available
• Pay + Holiday Pay
• Fantastic on site facilities
• On site parking