Credit Controller

Resourcery Group are excited to be partnering with a growing company based in North Liverpool. The company are looking for a detail-oriented Credit Controller to join the finance team on a 6-month fixed-term contract.

This is a fully office-based role working as part of a close-knit team, responsible for managing credit control processes, maintaining strong customer relationships, and ensuring outstanding debts are collected within agreed terms.

Key Responsibilities:

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  Adhere to existing credit control procedures and contribute to process improvements.

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  Collaborate with the credit control team to ensure timely collection of outstanding debts.

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  Proactively reduce aged debt through telephone-based collection techniques.

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  Help maintain aged debt levels within set KPIs.

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  Identify and recommend improvements to credit control systems and processes.

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  Reconcile customer accounts and resolve account-related queries.

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  Post and allocate incoming payments accurately to customer accounts.

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  Review customer credit ratings and adjust credit limits as necessary—at least annually, or more frequently for key accounts.

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  Liaise with external debt collection agencies to recover overdue balances.

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  Monitor and manage customer orders on hold due to overdue debt.

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  Perform any other duties relevant to the role as required.

Requirements:

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  Proven experience in a credit control role.

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  Strong telephone communication and negotiation skills.

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  High level of accuracy and attention to detail.

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  Experience with account reconciliation and cash allocation.

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  Ability to work effectively in a team environment.

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  Familiarity with credit checking processes and liaising with debt collection agencies.

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  Proficient in Microsoft Excel and accounting software.

Contract Details:

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  Type: Fixed-Term (6 Months)

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  Start Date: Immediate

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  Salary: £28,000 (pro-rata)

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  Location: Office-based, 5 days per week